The St. Charles Park District has announced the results of a community survey conducted in 2016 in partnership with aQity Research & Insights of Evanston, Illinois. Designed to monitor residents’ awareness, usage, satisfaction and opinions of their park district, the survey concluded that more than 9 out of 10 of residents queried have favorable opinions about the District and give it an average esteem rating that surpasses scores for agencies not only in the Kane/DuPage county area, but also goes beyond statewide park district benchmarks.
“We are extremely pleased with the results of this survey and are grateful to our constituents for continuing to voice their satisfaction with the programs and facilities we offer,” said Holly Cabel, Director of Parks and Recreation.
The survey was conducted between September 9 and October 31, 2016 via a random sampling of 406 households. The overall confidence rating was 95%, with a +/- 4.8% margin of error. Survey questions evaluated park district strengths, facility and program awareness, needs and interests, importance of future projects, and participation in lessons, programs, events and classes.
Such surveys are routinely conducted by the park district to determine usage priorities and establish potential opportunities to further meet residents’ needs.
“User input is essential in helping our department managers create their comprehensive plan for park district programs and facility additions and maintenance,” said Cabel.
Key findings from the survey found that the park district is held in high regard by residents, scoring 8.2 on a scale of 1 to 10.
Respondents also praised the quality of park district programs, the number and variety of its parks and trails, and the high degree of maintenance to be found at its facilities, pools and aquatic centers. In addition, the district’s activity guide and web site continue to be important sources of information about park district events and programs, according to respondents. Residents also placed a high value on the STC Underground Teen Center and Norris Recreation Center as community assets.
Park district officials will continue to take the survey results into consideration as they plan for the future, said Cabel. Initiatives mentioned by respondents included more outdoor flushable toilets and additional gym space. Additionally top future focuses according to the residents included: Maintaining existing parks and facilities, acquiring the abandoned Union Pacific Railroad Line into an east-west trail system, incorporate more “Green” sustainable strategies and acquiring land for additional open space and recreation.
To view the detailed version of the survey, visit the District’s website at stcparks.org/SurveyResults/pdf. For additional information, contact Holly Cabel, Director of Parks & Recreation at 630-584-1055 or firstname.lastname@example.org.